Angels Monitoring
of Austin
Dedicated to Helping Families Reunite and Heal
At Angels Monitoring, we provide safe, neutral, and professional environments for families to connect. Our trained monitors ensure every visit prioritizes the well-being of your loved ones, fostering healthy interactions while maintaining court-compliant documentation. Servicing Austin and all surrounding counties, including Bell County.
Serving Families Across Austin
Creating Safe and Positive Spaces for Family Reunification
Professional Visitation Services
Helping Families with Safe, Supportive Visitation Services
Our distinctive approach ensures a safe and enjoyable experience for your family members. We do this by literally meeting you where you are: just name a place in our area of operation, and our monitor will meet you there. We specialize in visits at fun and educational locations in Austin, and where appropriate, we also come to the most natural place of all, home. If a facility is required, we now have a freestanding location in the Westlake area.
Visitation
All services are documented and can be purchased for use in court or mediation.
Custody Exchanges
Secure exchanges with reports to ensure safety for all parties.
Elderly Visitation
Safe visits for elders, free from inappropriate family pressure.
Therapeutic Visitation
Guided visits to rebuild or establish parent-child bonds.
Family Visitation
Off-site visits with monitors ensuring safety in natural settings. No court order is required.
Patient Sitting
Experienced companions for your loved ones in the hospital or long-term care facility.
Online Video Visits
Supervised visits conducted over Zoom for convenience for Therapeutic or Supervised Visitation.
Our Visitation Process
Tailored Solutions for Families in Times of Need
We focus on the facts, solutions, and the best interest of the children.
We understand that when you are beginning this journey, there is a lot of confusion and stress. We are dedicated to ensuring that all of our clients understand what to expect, and we strive to become your trusted partner. Contact us now to experience the difference that a professional monitoring agency can make. Your voice drives our process, which is designed to give you structure and answers in an uncertain time. From your first conversation with us, your concerns will guide the plan we create for your family.
Professional Standards
At Angels Monitoring, we hold ourselves to the highest standards to ensure the well-being of the families we serve.
In Texas, anyone who has a reasonable belief that a child is being abused, neglected, or exploited must report it to the Department of Family and Protective Services (DFPS). This also protects adults who are 65 or older or those with disabilities. As mandated reporters, our monitors are trained to recognize the signs of abuse and neglect.
Every monitor is CPR certified, which includes first aid and training on the use of AEDs (automated external defibrillators).
Most of our monitors have a bachelor’s degree, and many hold a master’s degree in relevant skills. At minimum, the training requirements for Angels Monitoring employees are among the strictest in the nation. All monitors undergo 24 hours of instruction with a qualified trainer. During this time, they are taught the intricacies of neutral party observation, as well as clear and effective documentation. They review previous cases and examine alternatives and best practices. They are also given opportunities to go on real-world visits to learn their craft.
Every monitor is required to complete a Trauma-Informed Care Training through the Texas Department of Family and Protective Services. Trauma-informed care (TIC) is a model that aims to improve the well-being of people who have experienced trauma by understanding a client’s life experiences, creating a healing environment, and being responsive to cultural differences and biases.
Helpful Links
Below are some resources to help you navigate the visitation process and access additional support.
National Domestic Violence Hotline
www.thehotline.org
1-800-799-7233
Text BEGIN to 88788
